Coordinate Metrology Society logo

CMS-2025-006

Trust but Verify: The Unexpected Benefits of Customer Calibration Programs to the PCMM Community

Glenn Richard Rees

Title graphic for CMS-2025-006: Trust but Verify: The Unexpected Benefits of Customer Calibration Programs to the PCMM Community

Abstract

What a customer-run calibration programme turned up. The first ten portable CMM arms through Mission Support's SPAT process showed a pattern; the talk follows the internal investigation, the collaboration with the arm manufacturer, the root cause, the corrective actions and the manufacturer's response, and then weighs the benefits that came out of it for the wider portable CMM community.

Cite this paper

Glenn Richard Rees. Mission Support Inc. Presented at the Coordinate Metrology Systems Conference 2025, Reno, Nevada, July 21-25, 2025. Coordinate Metrology Society, reference CMS-2025-006.